Description

About Springboard Hospitality:

Springboard Hospitality is a premier third-party hotel management company with a 30+ year history of transforming lifestyle hotels across the U.S., from Hawaii to Florida.

Our team is a diverse mix of innovators, storytellers, adventure-seekers, and community leaders making waves across one of the most varied portfolios in the industry. At every level, we go Above & Beyond to deliver hotels that transform people, properties, and communities.

We’re committed to growth, innovation, and culture—investing in training, career development, and work-life balance for our team. Even during the pandemic, we retained zero corporate turnover, underscoring our belief in supporting and empowering hospitality leaders.

Learn more: springboardhospitality.com

The Role

The Regional Director, Revenue Systems & Optimization (RDRSO) will drive both strategic revenue management and technology optimization across a portfolio of hotels.

This role is ideal for a leader who thrives on analytics, systems mastery (SynXis CRS, Opera Cloud PMS, RMS platforms), and revenue innovation. You’ll ensure hotels are maximizing system capabilities, aligning pricing and distribution strategies, and staying ahead of market demand.

As a trusted partner to hotel leadership, you’ll guide teams in leveraging data and technology to achieve revenue goals while training and mentoring property staff on best practices.

Key Responsibilities:

• Develop and implement revenue management strategies to maximize rooms and F&B profitability across assigned hotels.
• Serve as a systems authority—optimizing configuration, auditing performance, and ensuring best practices in SynXis CRS, Opera Cloud PMS, and RMS platforms.
• Design and refine pricing and distribution strategies tailored to property and market dynamics.
• Analyze market demand, competitor performance, STR data, and CRS/RMS outputs to guide tactical and long-term decisions.
• Train and mentor property teams on system functionality, reporting, and revenue best practices.
• Partner with General Managers, Sales, Operations, and Ownership to align strategies and achieve goals.
• Lead hotel forecasting, budgeting, and commercial planning processes.
• Produce monthly regional performance reports with actionable insights and recommendations.
• Manage third-party distribution strategies and provide input on group sales optimization.
• Audit hotels for compliance with revenue management standards and follow through on corrective actions.

Qualifications

Qualifications

• 10+ years professional experience, including 7+ years in revenue management or analytics.
• Expert-level proficiency with SynXis CRS, Opera Cloud PMS, and RMS platforms (required).
• 4+ years of people management experience with strong leadership skills.
• Proven ability to translate data into actionable strategies.
• Exceptional communication, presentation, and training skills.
• Proficiency with Microsoft Office tools.
• Background in boutique/lifestyle hotels a plus.
• Bachelors degree preferred (or equivalent work experience).
• Ability to travel as needed across assigned markets.

What We Offer

• Competitive base salary + bonus potential
• Comprehensive benefits: Medical, Dental, Vision, Life, Pet Insurance
• 401K
• Paid Vacation & Leave
• Costco Membership
• Education Assistance & Management Referral Program
• A collaborative culture that values innovation, connection, and career growth

Springboard Hospitality Core Values

• CONNECTED. Plugged into people, technology, and culture.
• INDEPENDENT. Free-thinkers who embrace diversity and innovation.
• COLLABORATIVE. We believe the best solutions come from working hand-in-hand.
• PERSONALIZED. Focused on authentic human connection and tailored experiences.
• DYNAMIC. Data-driven leaders who maximize return on investment.

Equal Opportunity

Springboard Hospitality is an equal opportunity employer. We prohibit discrimination based on any protected status and provide reasonable accommodations for qualified applicants and employees with disabilities.